- area of application
1.1 The following conditions are exclusively valid for all deliveries and services (referred to as ‘deliveries’ hereafter). Changes or other conditions of the customer are only valid if we have agreed to them in writing.
1.2. Consumer within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that can be attributed predominantly neither their commercial nor their independent professional activity (§ 13 BGB).
1.4. Deviating conditions of the customer are not recognized, unless the seller expressly agrees to their validity.
2.1. Our quotations are subject to change and non-binding. Contractual item is only the product the customer has ordered. All copyright and ownership of delivered reproductions, repro data and color separations remain with us. Our workflow tools (especially the online Shop WooCommerce) can only be used for the ordered product. Third parties shall fundamentally not get access to this data and tools.
3.1. Customer can chooce
The customer can select products from the assortment of the seller without obligation and collect them via the button “Buy Now” in a so-called shopping cart. Within the basket, the product selection may be changed, e.g. to be deleted. Afterwards, the customer can use the “Continue to checkout” button within the shopping cart to complete the ordering process.
3.2. With the button “order with payment” the customer makes a binding application to buy the goods in the shopping cart. Before sending the order, the customer can change and view the data at any time, or go back to the shopping cart using the browser function “back” or cancel the order process altogether. Necessary information is marked with an asterisk (*).
3.3. The seller then sends the customer an automatic confirmation of receipt by e-mail, in which the customer’s order is listed again and which the customer can print out via the “Print” function (order confirmation). The automatic acknowledgment of receipt merely documents that the customer’s order has been received by the seller and does not constitute acceptance of the request. The purchase contract is only concluded when the seller confirmed the ordered product to the customer within 10 days, and with a second e-mail, order confirmation and sending the invoice.
3.4. If the seller allows a prepayment, the contract comes about with the provision of bank details and payment request. If, despite the due date, the payment has not been received by the seller after renewed request until 10 calendar days after sending the order confirmation, the seller withdraws from the contract, with the result that the order is invalid and the seller does not fulfill the obligation to deliver. The order is then done for the buyer and seller without further consequences. A reservation of the article in advance payments is therefore for a maximum of 10 calendar days.
4.1. Our prices are in Euro ex-works and exclude transport, insurance and other expenses.
4.2. Our prices are net. VAT will be listed separately in the invoice and paid for by the customer.
5.1. As far as advance payment has been agreed, delivery will take place after receipt of the invoice amount.
5.2. If the delivery of the goods fails due to the fault of the buyer despite three times delivery attempt, the seller can withdraw from the contract. Possibly. Payments made will be reimbursed to the customer immediately.
5.3. If the ordered product is not available, the seller can withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or the customer does not wish to receive a comparable product, the seller will immediately reimburse the customer for any consideration already provided.
6.1. Customers are informed about the available means of payment on a separate information page..
6.2. Payments are due in cash or banktransfer and within 14 calendar days from date of invoice
6.3. If third-party providers are charged with payment processing, e.g. Paypal apply their terms and conditions.
6.4. Payments which are not received within the credit period are automatically overdue without a reminder from us.
7. Delivery // Leadtime
Our leadtime is valid from order confirmation
9.1. We are not liable for delivery or service delays due to force majeure or events beyond our control.
9.2. Observance of our leadtime requires the correct and timely fulfillment of the customer’s obligations. .
9.3. In case of default of acceptance by the customer, we are entitled to request compensation for the loss including possible additional expenses.
9.4 The above limitations of liability shall not apply to injury to life, limb or health, to a defect after assuming a guarantee for the quality of the product and fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
9.5. As far as the liability of the seller is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
10. Storage of the contract text
10.1. The customer can print the text of the contract before submitting the order to the seller by using the print function of his browser in the last step of the order.
10.2. The seller also sends the customer an order confirmation with all order data to the e-mail address provided by him. With the order confirmation, the customer also receives a copy of the terms and conditions together with the right of revocation and the instructions for shipping costs and delivery and payment. If you have registered in our shop, you can see your order placed in your profile area. In addition, we save the contract text, but make it inaccessible on the internet.
11. final provision
11.1. Jurisdiction and place of performance is the seat of the seller, if the customer is a merchant, a legal entity under public law or a special fund under public law.
11.2. Contract language is German.
11.3. European Commission Online Dispute Resolution (OS) platform for consumers: http://ec.europa.eu/consumers/odr/. We are not prepared and obliged to participate in a dispute settlement procedure before a consumer arbitration board.
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die du unter https://ec.europa.eu/consumers/odr findest. Zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle sind wir nicht verpflichtet und nicht bereit.